An interest in insurance law arises as a significant legal institute which is a condition for the validity of an insurance contract. Acting in the best interests is the standard by which the conscientiousness and fairness of the conduct of insurance intermediaries in the performance of contractual obligations are assessed. It is an obligation of an insurance intermediary established to improve the protection of a weaker counterparty. This obligation also occurs with providers of other services whose primary activity is not insurance mediation, such as lawyer or freight forwarding services.
The paper analyzes the obligation to act in the best interests of the insured in general and in the legal relationship of freight forwarding with insight into the legal theory and business conditions of domestic and foreign freight forwarding companies.